Globalization and international business, as well as technological innovation, have had a significant influence on healthcare around the world, including Zambia. Nowadays, most organizations are producing value with multiple partners and players by exploiting digital and innovation platforms in many areas of society. Current research, to the best of my knowledge, is still dependent on traditional methodologies and has yet to embrace interorganizational collaboration of digital transformation. In the previous few decades, the healthcare NGO has achieved a variety of goals thanks to novel ideas, leadership styles, and management digitization initiatives. With the expansion of various healthcare services and the Covid pandemic, there was a need for creative and digital infrastructures for sending information for various platforms, devices, and software in order to improve healthcare services in the region. Peer-topeer information exchange has been allowed through innovation and digitalized platforms to build new capabilities and work with other rivals. Advances in digital technology provide up new opportunities for the creation of new goods and services. The primary goal of this article is to better understand the tactics and procedures that have resulted in creative breakthroughs in leadership styles in the healthcare NGO field. This is a qualitative study which will use in depth literature review and other non-governmental organisation data in Zambia with the intent to collect and review the various information about innovation and digitalization in their organisation in last decade or more about the changes in their work culture to improved service delivery and way of business to sustain stability and long term relationship with partners and stakeholders. I will attempt to offer a comprehensive and methodical discussion of what goes into supporting conventional solutions and why. Finally, I will focus on specific issues and concerns that are severely testing NGO health care systems.
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